Support Board
Date/Time: Sat, 28 Dec 2024 01:26:04 +0000
Post From: Issue downloading and purchasing symbols from chart through IB
| [2015-12-29 20:47:29] |
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This is not a trade log, but a Message Log. These are the relevant messages: Message from IB: Requested market data is not subscribed.Error&BEST/OPT/Top&BEST/OPT/Top. IB Error Code: 354. Request ID: 18. Symbol: AAPL-OPT-20160108-109-C-SMART-100-USD. | 2015-12-29 08:28:05
Message from IB: Requested market data is not subscribed.Error&BEST/OPT/Top&BEST/OPT/Top. IB Error Code: 354. Request ID: 20. Symbol: AAPL-OPT-20160108-109-P-SMART-100-USD. | 2015-12-29 08:28:05 HD Request # 8 | Message from IB: Historical Market Data Service error message:No market data permissions for AMEX OPT. IB Error Code: 162. Request ID: 21. | 2015-12-29 08:28:05 Refer to: http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#MarketDataNotSubscribed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |