Support Board
Date/Time: Thu, 26 Dec 2024 19:25:13 +0000
TFEH16 CQG data loss
View Count: 683
| [2015-12-18 08:00:27] |
| crazybears - Posts: 314 |
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Hi I have hole in TF data ,tried to delete and download data but doesn't work http://www.sierrachart.com/image.php?l=1450425215828.png Intraday data recording state for symbol F.US.TFEH16 is set to download 'Pending'. | 2015-12-18 02:48:57
i don't understand what is causing the problem , i'm receiving data for TF from CQG.HD Request # 50 | Downloading Intraday chart data for F.US.TFEH16 to the file F.US.TFEH16.scid. Service: cqg | 2015-12-18 02:48:57 HD Request # 50 | Download start Date-Time: 2015-12-16 10:12:59.000 | 2015-12-18 02:48:57 HD Request # 50 | Disabling Intraday chart updating for symbol during historical data download. | 2015-12-18 02:48:57 HD Request # 50 | Error downloading historical Intraday data for F.US.TFEH16. Time and sales data for instrument F.US.TFE (corresponding to ID = 12) is not allowed. | 2015-12-18 02:48:58 HD Request # 50 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.TFEH16 | 2015-12-18 02:48:58 http://www.sierrachart.com/image.php?l=1450425464846.png thanks |
| [2015-12-18 08:34:54] |
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The Symbol Settings providing the mapping for historical data are missing in your copy of Sierra Chart. Follow the instructions here to update the Symbol Settings: http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps After that re-download the missing data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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