Login Page - Create Account

Support Board


Date/Time: Fri, 27 Dec 2024 10:36:30 +0000



Post From: TFEH16 CQG data loss

[2015-12-18 08:34:54]
Sierra Chart Engineering - Posts: 104368
The Symbol Settings providing the mapping for historical data are missing in your copy of Sierra Chart. Follow the instructions here to update the Symbol Settings:
http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps

After that re-download the missing data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing