Support Board
Date/Time: Sun, 29 Dec 2024 15:50:42 +0000
SCID data file size maximum
View Count: 1085
| [2015-10-29 23:53:22] |
| nth - Posts: 46 |
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Running SC 1191 & today's BarChart data for YMZ15 had unusual data gaps overnight from about 1900 to 0500 as displayed in SC. I called BarChart too early, left VM, asking if there was a data problem, but never heard back from them. I performed Edit/Edit/download data - Intraday Chart to try and correct the missing data, early in the day and now (4:30p MST) and appears the gap has gotten larger? Many moons ago I turned off feature that splits SCID data files when they get large and also perform rollover join feature for a continuous data file. I do so because I want at least 80 trading days of intraday data available. Is it possible I have I reached a maximum file size? The current YMX15 file shows 272000KB size. Any other ideas? Thx, nth |
| [2015-10-30 01:11:35] |
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Barchart did have a historical tick by tick data problem earlier. We are not sure it is yet resolved. You did not even come remotely close to the maximum file size. 64-bit file sizes are supported. There is no chance you would run out of space. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-01-29 16:16:35] |
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From User: Having data connect problem this AM. Worked fine yesterday. Barchart Data vendor claims all is well at their end. Referred me to SC Message log says flowing: ++++++++++++++++++++++++ Software version: 1191 | 2016-01-29 06:56:52 Usage end date: 2016-06-15 | 2016-01-29 06:56:52 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-01-29 06:56:52 Active service: Barchart | 2016-01-29 06:56:52 Time Zone: -07:00:00 (MST-07) | 2016-01-29 06:56:52 2016-01-29 06:56:52 Local computer clock time | 2016-01-29 06:56:52 2016-01-29 13:56:52 GMT time | 2016-01-29 06:56:52 2016-01-29 06:56:52 Time zone adjusted time | 2016-01-29 06:56:52 Time difference to server time: 4 seconds. | 2016-01-29 06:56:52 Program path: C:\SierraChart\ | 2016-01-29 06:56:52 Data Files path: C:\SierraChart\Data\ | 2016-01-29 06:56:52 OS Version Number: 6.1 | 2016-01-29 06:56:52 Checking for new symbol settings for ddf | 2016-01-29 06:56:52 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-01-29 06:56:52 Barchart | Verifying status of username. | 2016-01-29 06:56:57 Barchart | Requesting user settings from http://www.ddfplus.com for SCnth | 2016-01-29 06:56:57 HTTP connection to www.sierrachart.com:80 (1064) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2016-01-29 06:57:13 HTTP connection to www.sierrachart.com:80 (1064) | Shutdown and closed. | 2016-01-29 06:57:13 Request for symbol settings MD5 failed. | 2016-01-29 06:57:13 HTTP request #1 returned the following error: Windows error code 12029: A connection with the server could not be established | 2016-01-29 06:57:18 Barchart | Verification of username status failed. | 2016-01-29 06:57:18 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-01-29 06:57:18 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-01-29 06:57:18 Barchart | Reset socket. | 2016-01-29 06:57:18 Barchart | Disconnected. | 2016-01-29 06:57:18 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2016-01-29 06:57:18 *ETC. Keeps repeating connect attempts* ++++++++++++++++++++++ SCnth Sierra Chart Support |
| [2016-01-29 18:14:41] |
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These are the relevant messages: HTTP request #1 returned the following error: Windows error code 12029: A connection with the server could not be established | 2016-01-29 06:57:18 Barchart | Verification of username status failed. | 2016-01-29 06:57:18 * Most likely this is caused by a firewall or other connectivity problem: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Also the newer versions of Sierra Chart use more reliable HTTP communication. This has all been written by us. It is direct and bypasses the Windows operating system HTTP functions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-29 18:15:56
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