Support Board

Having data connect problem this AM. Worked fine yesterday.

Barchart Data vendor claims all is well at their end. Referred me to SC

Message log says flowing:

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Software version: 1191 | 2016-01-29 06:56:52
Usage end date: 2016-06-15 | 2016-01-29 06:56:52
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-01-29 06:56:52
Active service: Barchart | 2016-01-29 06:56:52
Time Zone: -07:00:00 (MST-07) | 2016-01-29 06:56:52
2016-01-29 06:56:52 Local computer clock time | 2016-01-29 06:56:52
2016-01-29 13:56:52 GMT time | 2016-01-29 06:56:52
2016-01-29 06:56:52 Time zone adjusted time | 2016-01-29 06:56:52
Time difference to server time: 4 seconds. | 2016-01-29 06:56:52
Program path: C:\SierraChart\ | 2016-01-29 06:56:52
Data Files path: C:\SierraChart\Data\ | 2016-01-29 06:56:52
OS Version Number: 6.1 | 2016-01-29 06:56:52

Checking for new symbol settings for ddf | 2016-01-29 06:56:52
HTTP connection to www.sierrachart.com:80 (0) | Resolved address
sierrachart.com to IP 5.9.8.236 | 2016-01-29 06:56:52

Barchart | Verifying status of username. | 2016-01-29 06:56:57
Barchart | Requesting user settings from http://www.ddfplus.com for SCnth |
2016-01-29 06:56:57
HTTP connection to www.sierrachart.com:80 (1064) | Error received in
OnConnect while connecting. Windows error code 10060: A connection
attempt failed because the connected party did not properly respond after a
period of time, or established connection failed because connected host has
failed to respond. | 2016-01-29 06:57:13
HTTP connection to www.sierrachart.com:80 (1064) | Shutdown and closed. |
2016-01-29 06:57:13
Request for symbol settings MD5 failed. | 2016-01-29 06:57:13
HTTP request #1 returned the following error: Windows error code 12029: A
connection with the server could not be established | 2016-01-29 06:57:18
Barchart | Verification of username status failed. | 2016-01-29 06:57:18 *
Error connecting to Data or Trading service. For help with this issue,
press the 'Send For Analysis' button on this window. | 2016-01-29 06:57:18
To prevent further connection attempts, select 'File >> Disconnect'. |
2016-01-29 06:57:18
Barchart | Reset socket. | 2016-01-29 06:57:18
Barchart | Disconnected. | 2016-01-29 06:57:18
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to
prevent further connection attempts. | 2016-01-29 06:57:18

*ETC. Keeps repeating connect attempts*
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SCnth