Support Board
Date/Time: Mon, 23 Dec 2024 20:27:42 +0000
cannot connect to Transact using CLR version
View Count: 919
| [2015-10-20 18:42:14] |
| southworth123 - Posts: 9 |
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I'm trying to install sc on wine1.7.51 using the transact data stream. The transact data stream connect ok when not used with not associated with sc.When I try to start sc usin the ta data stream, sc canot conect. Is the clr version of sc compatbe with TA data stream. SC tried to load using port 1869. Attact is copy of log. Software version: 1312 | 2015-10-20 13:37:24 Uses New Spreadsheets | 2015-10-20 13:37:24 Usage end date: 2015-11-20 | 2015-10-20 13:37:24 Enabled for: Advanced Features. | 2015-10-20 13:37:24 Enabled for: Sierra Chart Historical Data Service. | 2015-10-20 13:37:24 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-10-20 13:37:24 Current selected Data/Trading service: TransAct Trading | 2015-10-20 13:37:24 Chart Update Interval: 10 | 2015-10-20 13:37:24 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-10-20 13:37:24 2015-10-20 13:37:24 Local computer time | 2015-10-20 13:37:24 2015-10-20 18:37:24 Local computer time in UTC | 2015-10-20 13:37:24 2015-10-20 13:37:24 Local computer time in SC Time Zone | 2015-10-20 13:37:24 2015-10-20 18:37:24 Server time in UTC | 2015-10-20 13:37:24 Local computer UTC time and Server UTC time difference: 10 seconds. | 2015-10-20 13:37:24 Program path: C:\SierraChart\ | 2015-10-20 13:37:24 Data Files path: C:\SierraChart\Data\ | 2015-10-20 13:37:24 OS Version Number: 5.1 | 2015-10-20 13:37:24 Locale Information: C | 2015-10-20 13:37:24 Checking for new symbol settings for ta | 2015-10-20 13:37:24 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-10-20 13:37:24 HTTP connection to www.sierrachart.com:80 (3) | Connected. | 2015-10-20 13:37:24 Symbol settings are up-to-date for ta | 2015-10-20 13:37:24 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2015-10-20 13:37:29 HTTP connection to www.sierrachart.com:80 (3) | Closed. No error. | 2015-10-20 13:37:29 HTTP connection to www.sierrachart.com:80 (3) | Shutdown and closed. | 2015-10-20 13:37:29 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-10-20 13:37:31 Socket (4) | Connected. | 2015-10-20 13:37:31 TransAct Trading | Connected to server. | 2015-10-20 13:37:31 TransAct Trading | Sending logon request message. | 2015-10-20 13:37:31 Socket (4) | Closed. No error. | 2015-10-20 13:37:33 Socket (4) | Shutdown and closed. | 2015-10-20 13:37:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-10-20 13:37:33 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-10-20 13:37:33 TransAct Trading | Disconnected from the server. | 2015-10-20 13:37:33 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-10-20 13:37:33 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2015-10-20 13:37:35 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-10-20 13:37:37 Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: Connection refused. | 2015-10-20 13:37:37 Socket (5) | Shutdown error. Unknown Windows error code 10058. | 2015-10-20 13:37:37 * Socket (5) | Shutdown and closed. | 2015-10-20 13:37:37 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-10-20 13:37:37 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-10-20 13:37:37 TransAct Trading | Disconnected from the server. | 2015-10-20 13:37:37 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-10-20 13:37:37 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2015-10-20 13:37:39 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-10-20 13:37:41 Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: Connection refused. | 2015-10-20 13:37:41 Socket (6) | Shutdown error. Unknown Windows error code 10058. | 2015-10-20 13:37:41 * Socket (6) | Shutdown and closed. | 2015-10-20 13:37:41 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-10-20 13:37:41 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-10-20 13:37:41 TransAct Trading | Disconnected from the server. | 2015-10-20 13:37:41 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-10-20 13:37:41 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2015-10-20 13:37:43 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-10-20 13:37:45 Socket (7) | Error received in OnConnect while connecting. Windows error code 10061: Connection refused. | 2015-10-20 13:37:45 Socket (7) | Shutdown error. Unknown Windows error code 10058. | 2015-10-20 13:37:45 * Socket (7) | Shutdown and closed. | 2015-10-20 13:37:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-10-20 13:37:45 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-10-20 13:37:45 TransAct Trading | Disconnected from the server. | 2015-10-20 13:37:45 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-10-20 13:37:45 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2015-10-20 13:37:47 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-10-20 13:37:49 Socket (8) | Error received in OnConnect while connecting. Windows error code 10061: Connection refused. | 2015-10-20 13:37:49 Socket (8) | Shutdown error. Unknown Windows error code 10058. | 2015-10-20 13:37:49 * Socket (8) | Shutdown and closed. | 2015-10-20 13:37:49 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-10-20 13:37:49 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-10-20 13:37:49 TransAct Trading | Disconnected from the server. | 2015-10-20 13:37:49 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-10-20 13:37:49 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2015-10-20 13:37:51 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-10-20 13:37:53 Socket (9) | Error received in OnConnect while connecting. Windows error code 10061: Connection refused. | 2015-10-20 13:37:53 Socket (9) | Shutdown error. Unknown Windows error code 10058. | 2015-10-20 13:37:53 * Socket (9) | Shutdown and closed. | 2015-10-20 13:37:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-10-20 13:37:53 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-10-20 13:37:53 TransAct Trading | Disconnected from the server. | 2015-10-20 13:37:53 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-10-20 13:37:53 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2015-10-20 13:37:55 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-10-20 13:37:57 Socket (10) | Error received in OnConnect while connecting. Windows error code 10061: Connection refused. | 2015-10-20 13:37:57 Socket (10) | Shutdown error. Unknown Windows error code 10058. | 2015-10-20 13:37:57 * Socket (10) | Shutdown and closed. | 2015-10-20 13:37:57 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-10-20 13:37:57 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-10-20 13:37:57 TransAct Trading | Disconnected from the server. | 2015-10-20 13:37:57 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-10-20 13:37:57 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2015-10-20 13:37:59 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-10-20 13:38:01 Socket (11) | Error received in OnConnect while connecting. Windows error code 10061: Connection refused. | 2015-10-20 13:38:01 Socket (11) | Shutdown error. Unknown Windows error code 10058. | 2015-10-20 13:38:01 * Socket (11) | Shutdown and closed. | 2015-10-20 13:38:01 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-10-20 13:38:01 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-10-20 13:38:01 TransAct Trading | Disconnected from the server. | 2015-10-20 13:38:01 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-10-20 13:38:01 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2015-10-20 13:38:03 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-10-20 13:38:05 Socket (12) | Error received in OnConnect while connecting. Windows error code 10061: Connection refused. | 2015-10-20 13:38:05 Socket (12) | Shutdown error. Unknown Windows error code 10058. | 2015-10-20 13:38:05 * Socket (12) | Shutdown and closed. | 2015-10-20 13:38:05 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-10-20 13:38:05 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-10-20 13:38:05 TransAct Trading | Disconnected from the server. | 2015-10-20 13:38:05 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-10-20 13:38:05 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2015-10-20 13:38:07 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2015-10-20 13:38:09 Socket (13) | Error received in OnConnect while connecting. Windows error code 10061: Connection refused. | 2015-10-20 13:38:09 Socket (13) | Shutdown error. Unknown Windows error code 10058. | 2015-10-20 13:38:09 * Socket (13) | Shutdown and closed. | 2015-10-20 13:38:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-10-20 13:38:09 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-10-20 13:38:09 TransAct Trading | Disconnected from the server. | 2015-10-20 13:38:09 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-10-20 13:38:09 ÿ TA log TransAct Trading | Request To Bypass Order Placement Has Been Received. | 2015-10-20 13:37:31 TransAct Trading | You Are Connecting To A Live Price Server | 2015-10-20 13:37:31 * TransAct Trading | Request To Bypass Order Placement Has Been Received. | 2015-10-20 13:38:58 TransAct Trading | You Are Connecting To A Live Price Server | 2015-10-20 13:38:58 * TransAct Trading | Request To Bypass Order Placement Has Been Received. | 2015-10-20 13:40:24 TransAct Trading | You Are Connecting To A Live Price Server | 2015-10-20 13:40:24 * ÿÿ |
| [2015-10-20 18:52:53] |
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You are not running the CLR version of Sierra Chart and that has been discontinued in newer versions. This is also set to low: Chart Update Interval: 10 | 2015-10-20 13:37:24 You will have a significant performance consequence to using a setting this low on WINE. We cannot help with TransAct connection problems on WINE since we do not develop or have any control over the TransAct software. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-20 18:53:29
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| [2015-10-21 16:54:20] |
| User698632 - Posts: 1 |
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after paying for package three Sierra chart will not open "Waiting to reconnect..."
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| [2015-10-21 17:07:49] |
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What Data or Trading service are you using or do you wish to use? See this page for the list: http://www.sierrachart.com/index.php?page=data.php&CAID=def Or, select "Global Settings >> Data/Trade Service Settings". What is the "Service" at the top left set to? Or, if you heard about Sierra Chart from a trading/broker service and want to use their service with Sierra Chart, tell us which one you were referred from. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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