Support Board
Date/Time: Mon, 23 Dec 2024 11:12:17 +0000
CTS T4 FIX - undetermined order cancel reject
View Count: 832
| [2015-09-28 10:36:51] |
| T44 - Posts: 363 |
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Logging on to T4 shows the orders were pulled, but not sure why Sierra threw errors?
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Private File Private File |
| [2015-09-28 13:53:54] |
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In one of the screenshots you show the Sierra Chart Trade Service Log which shows order cancel reject errors from the CTS T4 system. Those rejects come from the CTS T4 system. The words "Undetermined order", come from the CTS T4 system. You will need to contact your broker for help with this. If those orders are no longer working and you still see them as working, then select Trade >> Refresh Trade Data from Service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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