Support Board
Date/Time: Sun, 22 Dec 2024 22:30:19 +0000
Issue With Countdown Timer
View Count: 1227
| [2015-09-04 14:36:05] |
| cmet - Posts: 565 |
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Noticing something with the Countdown Timer. Have it on a 2 Hour chart but it's counting off hourly intervals? In this image, there was no new bar but the timer reset and started counting down from 60 mins. http://s24.postimg.org/h2lxxh1id/cdt.jpg Not a huge priority just wanted to know what was going on. |
| [2015-09-04 17:46:24] |
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We are not understanding the problem. Is the remaining time shown not accurate? Also, it really is impossible there is anything wrong with the Countdown Timer itself. Whatever the problem is, and we do not know what it is you are referring to, would have some other cause like your computer clock not being set accurately. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-04 17:59:47] |
| cmet - Posts: 565 |
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It's basically this: I'm using a 2 hour bar, the countdown timer is reflecting a 1 hour bar. Counts down from 60 minutes. When that period counts down to 0, it resets like it's supposed to but starts at 60 minutes again, not 120 minutes. Doesn't happen frequently and when I re-launch it usually fixes the problem. Like I said, it's not terribly important, just annoying. Date Time Of Last Edit: 2015-09-04 18:00:42
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| [2015-09-04 18:09:28] |
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At the start of the new 120 minute bar, provide a chart image showing the Countdown Timer value and we must also see the current time of the chart bar along the Region Data Line at the top of the chart. Provide an image by using this method and no other method: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Also refer to help topic 38 to make sure your computer's clock is accurate: http://www.sierrachart.com/index.php?page=doc/helpdetails38.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-04 18:12:35] |
| cmet - Posts: 565 |
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Okay, new bar recently started so if I remember later on. Region/date/time are all accurate for my area. Will look into possible Windows 10 issues too since I just upgraded. |
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