Support Board
Date/Time: Thu, 21 Nov 2024 12:54:23 +0000
barchart download failed
View Count: 2722
| [2013-03-20 11:58:19] |
| User86090 - Posts: 3 |
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hi i just engaged into barchart feed service, but i data fails to upload in sierra charts. please advise as to source of the problem. tnx |
| [2013-03-20 15:29:24] |
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Please provide us a copy of the message log following the steps here: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support |
| [2013-03-20 18:03:30] |
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We see 2 potential Issues: First you are running an older version of Sierra Chart. Update by selecting Help >> Download Current Version. You do not appear to have the proper Service selected. Follow through the Step-by-step instructions here: http://www.sierrachart.com/index.php?l=doc/Barchart.com.php#Using Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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