Support Board
Date/Time: Sun, 22 Dec 2024 11:00:49 +0000
Connection problems
View Count: 911
| [2015-08-17 09:48:47] |
| User95457 - Posts: 19 |
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Software version: 1282 | 2015-08-17 04:42:54 Uses New Spreadsheets | 2015-08-17 04:42:54 Usage end date: 2015-09-03 | 2015-08-17 04:42:54 Enabled for: Advanced Features. | 2015-08-17 04:42:54 Enabled for: Sierra Chart Historical Data Service. | 2015-08-17 04:42:54 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-08-17 04:42:54 Current selected Data/Trading service: Rithmic Trading | 2015-08-17 04:42:54 Chart Update Interval: 500 | 2015-08-17 04:42:54 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-08-17 04:42:54 2015-08-17 11:42:54 Local computer clock time | 2015-08-17 04:42:54 2015-08-17 09:42:54 GMT time | 2015-08-17 04:42:54 2015-08-17 04:42:54 Time zone adjusted time | 2015-08-17 04:42:54 Time difference to server time: 0 seconds. | 2015-08-17 04:42:54 Program path: C:\SierraChart\ | 2015-08-17 04:42:54 Data Files path: C:\SierraChart\Data\ | 2015-08-17 04:42:54 OS Version Number: 6.1 | 2015-08-17 04:42:54 Locale Information: C | 2015-08-17 04:42:54 Checking for new symbol settings for rim | 2015-08-17 04:42:54 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-08-17 04:42:55 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-08-17 04:42:55 Symbol settings are up-to-date for rim | 2015-08-17 04:42:55 Rithmic Trading | Port for executable: 49590 | 2015-08-17 04:48:15 Listening socket (756), port 49590 | Closed. | 2015-08-17 04:48:15 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-08-17 04:48:15 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49590 | 2015-08-17 04:48:17 Socket (26) | Connected. | 2015-08-17 04:48:17 Rithmic Trading | Connected to server. | 2015-08-17 04:48:17 Rithmic Trading | Sending logon request message. | 2015-08-17 04:48:17 Rithmic Trading | Starting the connection process to data and trading service. | 2015-08-17 04:48:17 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-08-17 04:48:17 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-08-17 04:48:17 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-08-17 04:48:21 Rithmic Trading | Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:21 Rithmic Trading | Server Alert: Trading System Connection Opened | 2015-08-17 04:48:22 Rithmic Trading | Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:23 Rithmic Trading | Server Alert: PnL Connection Opened | 2015-08-17 04:48:24 Rithmic Trading | Server Alert: PnL Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:24 Rithmic Trading | Server Alert: Intraday History Connection Opened | 2015-08-17 04:48:25 Rithmic Trading | Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:26 Rithmic Trading | Server Name: SC DTC Bridge. | 2015-08-17 04:48:27 Rithmic Trading | Server protocol version: 6. Client protocol version: 6. There is a protocol match. | 2015-08-17 04:48:27 Rithmic Trading | Successfully connected. IB='NinjaTraderBrokerage'. | 2015-08-17 04:48:27 Rithmic Trading | Trading is supported. | 2015-08-17 04:48:27 Rithmic Trading | Order cancel and replace is supported. | 2015-08-17 04:48:27 Rithmic Trading | OCO Orders supported. | 2015-08-17 04:48:27 Rithmic Trading | Connection to NinjaTraderBrokerage is not supported. | 2015-08-17 04:48:27 Connection to the external service has been lost. | 2015-08-17 04:48:27 Socket (26) | Shutdown and closed. | 2015-08-17 04:48:27 Rithmic Trading | Disconnected from the server. | 2015-08-17 04:48:27 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-17 04:48:27 Rithmic Trading | Port for executable: 49605 | 2015-08-17 04:48:29 Listening socket (720), port 49605 | Closed. | 2015-08-17 04:48:29 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-08-17 04:48:29 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49605 | 2015-08-17 04:48:31 Socket (27) | Connected. | 2015-08-17 04:48:31 Rithmic Trading | Connected to server. | 2015-08-17 04:48:31 Rithmic Trading | Sending logon request message. | 2015-08-17 04:48:31 Rithmic Trading | Starting the connection process to data and trading service. | 2015-08-17 04:48:31 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-08-17 04:48:31 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-08-17 04:48:31 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-08-17 04:48:34 Rithmic Trading | Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:34 Rithmic Trading | Server Alert: Trading System Connection Opened | 2015-08-17 04:48:35 Rithmic Trading | Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:36 Rithmic Trading | Server Alert: PnL Connection Opened | 2015-08-17 04:48:37 Rithmic Trading | Server Alert: PnL Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:37 Date Time Of Last Edit: 2015-08-17 10:00:12
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| [2015-08-17 10:01:51] |
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This is the problem: Rithmic Trading | Successfully connected. IB='NinjaTraderBrokerage'. | 2015-08-17 04:48:13
Rithmic Trading | Trading is supported. | 2015-08-17 04:48:13 Rithmic Trading | Order cancel and replace is supported. | 2015-08-17 04:48:13 Rithmic Trading | OCO Orders supported. | 2015-08-17 04:48:13 Rithmic Trading | Connection to NinjaTraderBrokerage is not supported. | 2015-08-17 04:48:13 You need to use an earlier version of Sierra Chart. You need to use version 1252 which can be installed with this download link: https://www.sierrachart.com/downloads/1252SierraChartSetup.exe Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-17 10:47:26] |
| User95457 - Posts: 19 |
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Great support, thanks. Problem solved.
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