Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 08 Sep 2024 00:08:38 +0000
Message Log error
View Count: 721
| [2015-06-18 12:28:17] |
| User23815 - Posts: 210 |
|
When starting SC I constantly receive an error message in the message log trying to download EUR -201309- Globex Fix reject reason is symbol unknown. This is before I open any chartbooks. I am using Open Ecry with SC data enabled. I don't open any charts with this symbol. I do have a chartbook with the 6E continuous contract, but the message comes before opening that chartbook. Where can I go to clean up old symbols or how do I fix this error? Thanks
|
| [2015-06-18 16:26:26] |
| |
|
Most likely you have that Symbol added to your Intraday File Update List: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSettingsMenu.html#IntradayFileUpdateList Select Global Settings >> Intraday File Update List, and if you see that Symbol there just Remove it. Sierra Chart Support Date Time Of Last Edit: 2015-06-18 16:26:55
|
| [2015-06-18 19:39:42] |
| |
|
Also check Window >> Show/Hide Alerts Manager and make sure there are no Symbol Alerts set up for that symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-18 19:41:56
|
To post a message in this thread, you need to log in with your Sierra Chart account: