Support Board
Date/Time: Sun, 22 Dec 2024 10:13:42 +0000
chart irregularities
View Count: 1031
| [2015-06-11 14:51:27] |
| User529356 - Posts: 40 |
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Hello, I have recognized some relatively large variances in chart information between charts of the same underlying futures contract. Namely the Emini. I know that the high just after 8:10 yesterday was 2108. Note the attachment showing a high of 2100. http://www.sierrachart.com/image.php?l=1434033739603.png I like to use a few different varieties of charts all referencing the Emini and it would of course be optimal to see similar data in all. Any thoughts you have would be genuinely appreciated! |
| [2015-06-11 18:32:03] |
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What is the time zone setting you have Sierra Chart set to? Refer to this page: https://www.sierrachart.com/index.php?page=doc/doc_TimeZone.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-11 18:32:46
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| [2015-06-12 05:04:04] |
| User529356 - Posts: 40 |
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time zone is LosAngeles/my time zone. I live in Oregon though am in the same time zone as LA. It looks like the system automatically updates for daylight savings as well. It does not seem that this is the issue. Any other thoughts/ideas? It surely has me perplexed and confused :) |
| [2015-06-12 05:16:50] |
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The official high for the September ES futures for 2015-06-10 is 2100. We cannot comment on this further. If you have any further questions contact the exchange.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-12 06:17:35] |
| User529356 - Posts: 40 |
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http://www.sierrachart.com/image.php?l=1434089622623.png I suspected there was an easy fix for, or simple reasoning behind this issue. Your response is perplexing. Many charts of the ESU5-CME (September E-mini S&P 500 futures) showed a tail higher than 2100 yesterday morning. This is why I sent through the above copy of a chart that showed only a tail at 2100. Upon review, it looks that in the time period just after 8:10 am on 6/10/2015 the market moved above 2100 (see attached shot with red horizontal line to reference price at just after 8:10) I am missing something and hopefully its something obvious and I'm a dunce. Why would these values vary in charts of the same underlying contract? Now I am curious why higher readings than the official high you mention showed up on my charts assuming 2100 is indeed the proper high. Super perplexed and intrigued customer. Note for reference that this is the first time I have posted to Sierra Chart support. |
| [2015-06-12 13:00:55] |
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We now understand what the problem is. The issue is you are looking at two different contract months, the June and September ES contracts. Refer to this section here to know specifically what contract month you are looking at in the chart: http://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#DisplayingRolloverDatesContractMonths Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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