Support Board
Date/Time: Thu, 26 Dec 2024 20:09:49 +0000
Issue with order management
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| [2015-06-03 17:45:06] |
| onnb - Posts: 662 |
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2 issues we encountered today (version 1254) running in sim mode. Both of them very strange. Have an automated trading system that places entry + OCO. 1. Had a trade open in sim mode. Trade had a working OCO limit/stop. Orders looked to be working fine in trade activity log and in the orders and positions window. Orders were not visible on the chart. Price had gone past the limit order and limit order did not get triggered. When I enabled "Show Orders and Positions" from the Trade menu, all of a sudden the limit order was immediately filled and stop was canceled. Did this same scenario twice just to confirm. 2. After this, "Show Orders and Positions" is selected and stays selected. I press on it and stays checked. Restarted SC and it still happens - can't uncheck it. Any ideas what might be causing this? |
| [2015-06-03 17:58:52] |
| onnb - Posts: 662 |
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Some more info on this. Item 2 we were able to reproduce with the following: 1. Open a chart 2. go to the trade menu - enable/disable show order and positions works ok. 3. attach trade window to the chart - enable/disable stops working 4. detach trade window from the chart - enable/disable doesn't work |
| [2015-06-03 18:15:16] |
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1. This does make sense. Trade >> Show Orders and Position does need to be enabled for simulated orders to be filled. This is documented here: https://www.sierrachart.com/index.php?page=doc/doc_TradeSimulation.php#OrdersDoNotFill We will make sure that when an order is submitted through an automated trading system that Trade >> Show Orders and Position is automatically enabled if it is not already. 2. This also makes sense if Trade >> Chart Trade Mode On is enabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-03 18:18:53
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