Support Board
Date/Time: Sun, 22 Dec 2024 17:15:09 +0000
Limited intraday data on chart and in downloaded
View Count: 1020
| [2015-05-12 21:32:08] |
| kiran - Posts: 4 |
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I'm trying to display 2 years of intraday data on chart and download using the Write Bar To File study. It displays and downloads data only from 3/25/2013 to 4/16/2013, even though i specified "Number of Days to Download = 780" in the Chart Settings. Attached is data from ACT-BarData.txt file and a screenshot showing Chart Setting. How do i get it to display and download the entire 2 years from 5/1/2013 - 5/1/2015? thanks Kiran |
 ChartSetting.PNG / V - Attached On 2015-05-12 21:27:52 UTC - Size: 150.73 KB - 345 views Attachment Deleted. |
| [2015-05-13 05:44:55] |
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Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#h42.1 Not sure why you would of had this problem to begin with. Apparently the historical data download previously failed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-13 15:03:55] |
| kiran - Posts: 4 |
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I tried the process described - changed the Chart Setting and Global Setting to 780 days and deleted and re-downloaded the data for ACT. I still have the issue My trial is still active for another day, so not sure what changed - it is only downloading from 3/25/14-4/16/14 and as i showed in the attached ChartSetting.png, the field is greyed out, so i can't change the dates. Could you check and advise if my account level has changed - i had signed up for intraday download of US stocks and futures. thanks Kiran |
| [2015-05-13 19:40:36] |
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What menu command did you use to re-download the data? And show us what the Message Log displays after the download. Here are instructions to provide the Message Log: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-05-13 19:40:57
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