Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 22:09:41 +0000



Post From: Limited intraday data on chart and in downloaded

[2015-05-13 15:03:55]
kiran - Posts: 4
I tried the process described - changed the Chart Setting and Global Setting to 780 days and deleted and re-downloaded the data for ACT. I still have the issue
My trial is still active for another day, so not sure what changed - it is only downloading from 3/25/14-4/16/14 and as i showed in the attached ChartSetting.png, the field is greyed out, so i can't change the dates.

Could you check and advise if my account level has changed - i had signed up for intraday download of US stocks and futures.

thanks
Kiran