Support Board
Date/Time: Mon, 30 Dec 2024 17:35:33 +0000
Login permission denied
View Count: 1107
| [2015-04-07 23:53:01] |
| User712896 - Posts: 1 |
|
I am currently unable to login after a support request to enable rithmic. Here is my data log. Software version: 1242 | 2015-04-07 23:35:46 Uses New Spreadsheets | 2015-04-07 23:35:46 Usage end date: 2015-04-10 | 2015-04-07 23:35:46 Enabled for: Advanced Features. | 2015-04-07 23:35:46 Enabled for: Advanced Features 2. | 2015-04-07 23:35:46 Enabled for: Sierra Chart Historical Data Service. | 2015-04-07 23:35:46 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-04-07 23:35:46 Active service: Rithmic Trading | 2015-04-07 23:35:46 Time Zone: +00:00:00 (UTC+00) | 2015-04-07 23:35:46 2015-04-07 18:35:46 Local computer clock time | 2015-04-07 23:35:46 2015-04-07 23:35:46 GMT time | 2015-04-07 23:35:46 2015-04-07 23:35:46 Time zone adjusted time | 2015-04-07 23:35:46 Time difference to server time: 5 seconds. | 2015-04-07 23:35:46 Program path: C:\SierraChart\ | 2015-04-07 23:35:46 Data Files path: C:\SierraChart\Data\ | 2015-04-07 23:35:46 OS Version Number: 6.2 | 2015-04-07 23:35:46 Locale Information: C | 2015-04-07 23:35:46 Checking for new symbol settings for rim | 2015-04-07 23:35:46 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-04-07 23:35:46 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-04-07 23:35:46 Symbol settings are up-to-date for rim | 2015-04-07 23:35:46 Notice: 3 days of full use remaining. To continue full use the software and services, | 2015-04-07 23:35:47 purchase more usage time by selecting 'Help >> Add Usage Credit' on the menu. | 2015-04-07 23:35:47 * Rithmic Trading | Port for executable: 51920 | 2015-04-07 23:35:51 Listening socket (924), port 51920 | Closed. | 2015-04-07 23:35:51 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-04-07 23:35:51 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-04-07 23:35:51 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-04-07 23:35:51 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51920 | 2015-04-07 23:35:53 Socket (2) | Connected. | 2015-04-07 23:35:53 Rithmic Trading | Connected to server. | 2015-04-07 23:35:53 Rithmic Trading | Sending logon request message. | 2015-04-07 23:35:53 Rithmic Trading | Starting the connection process to data and trading service. | 2015-04-07 23:35:53 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-04-07 23:35:53 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2015-04-07 23:35:53 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-04-07 23:35:54 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-04-07 23:35:54 Rithmic Trading | Server Name: DTC Bridge. | 2015-04-07 23:35:54 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-04-07 23:35:54 Rithmic Trading | Logon error from server | 2015-04-07 23:35:54 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:35:54 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:35:54 Socket (2) | Shutdown and closed. | 2015-04-07 23:35:54 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:35:54 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:35:54 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:35:56 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51920 | 2015-04-07 23:35:58 Socket (3) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:35:59 Socket (3) | Shutdown and closed. | 2015-04-07 23:35:59 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:35:59 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:35:59 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:35:59 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:35:59 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:36:01 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51920 | 2015-04-07 23:36:03 Socket (4) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:36:04 Socket (4) | Shutdown and closed. | 2015-04-07 23:36:04 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:36:04 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:36:04 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:36:04 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:36:04 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:36:06 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51920 | 2015-04-07 23:36:08 Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:36:09 Socket (5) | Shutdown and closed. | 2015-04-07 23:36:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:36:09 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:36:09 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:36:09 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:36:09 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:36:11 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51920 | 2015-04-07 23:36:13 Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:36:14 Socket (6) | Shutdown and closed. | 2015-04-07 23:36:14 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:36:14 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:36:14 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:36:14 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:36:14 Rithmic Trading | Port for executable: 51935 | 2015-04-07 23:36:16 Listening socket (1752), port 51935 | Closed. | 2015-04-07 23:36:16 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-04-07 23:36:16 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51935 | 2015-04-07 23:36:19 Socket (7) | Connected. | 2015-04-07 23:36:19 Rithmic Trading | Connected to server. | 2015-04-07 23:36:19 Rithmic Trading | Sending logon request message. | 2015-04-07 23:36:19 Rithmic Trading | Starting the connection process to data and trading service. | 2015-04-07 23:36:19 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-04-07 23:36:19 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2015-04-07 23:36:19 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-04-07 23:36:20 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-04-07 23:36:20 Rithmic Trading | Server Name: DTC Bridge. | 2015-04-07 23:36:20 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-04-07 23:36:20 Rithmic Trading | Logon error from server | 2015-04-07 23:36:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:36:20 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:36:20 Socket (7) | Shutdown and closed. | 2015-04-07 23:36:20 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:36:20 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:36:20 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:36:22 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51935 | 2015-04-07 23:36:24 Socket (8) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:36:25 Socket (8) | Shutdown and closed. | 2015-04-07 23:36:25 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:36:25 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:36:25 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:36:25 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:36:25 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:36:27 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51935 | 2015-04-07 23:36:29 Socket (9) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:36:30 Socket (9) | Shutdown and closed. | 2015-04-07 23:36:30 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:36:30 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:36:30 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:36:30 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:36:30 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:36:32 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51935 | 2015-04-07 23:36:34 Socket (10) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:36:35 Socket (10) | Shutdown and closed. | 2015-04-07 23:36:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:36:35 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:36:35 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:36:35 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:36:35 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:36:37 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51935 | 2015-04-07 23:36:39 Socket (11) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:36:40 Socket (11) | Shutdown and closed. | 2015-04-07 23:36:40 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:36:40 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:36:40 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:36:40 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:36:40 Current selected Data/Trading service: Rithmic Trading | 2015-04-07 23:36:41 Rithmic Trading | Port for executable: 51950 | 2015-04-07 23:36:42 Listening socket (1756), port 51950 | Closed. | 2015-04-07 23:36:42 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-04-07 23:36:42 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51950 | 2015-04-07 23:36:44 Socket (12) | Connected. | 2015-04-07 23:36:44 Rithmic Trading | Connected to server. | 2015-04-07 23:36:44 Rithmic Trading | Sending logon request message. | 2015-04-07 23:36:44 Rithmic Trading | Starting the connection process to data and trading service. | 2015-04-07 23:36:44 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-04-07 23:36:44 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2015-04-07 23:36:44 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-04-07 23:36:45 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-04-07 23:36:45 Rithmic Trading | Server Name: DTC Bridge. | 2015-04-07 23:36:45 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-04-07 23:36:45 Rithmic Trading | Logon error from server | 2015-04-07 23:36:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:36:45 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:36:46 Socket (12) | Shutdown and closed. | 2015-04-07 23:36:46 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:36:46 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:36:46 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:36:48 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51950 | 2015-04-07 23:36:50 Socket (13) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:36:51 Socket (13) | Shutdown and closed. | 2015-04-07 23:36:51 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:36:51 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:36:51 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:36:51 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:36:51 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:36:53 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51950 | 2015-04-07 23:36:55 Socket (14) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:36:56 Socket (14) | Shutdown and closed. | 2015-04-07 23:36:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:36:56 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:36:56 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:36:56 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:36:56 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:36:58 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51950 | 2015-04-07 23:37:00 Socket (15) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:37:01 Socket (15) | Shutdown and closed. | 2015-04-07 23:37:01 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:37:01 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:37:01 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:37:01 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:37:01 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:37:03 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51950 | 2015-04-07 23:37:05 Socket (16) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:37:06 Socket (16) | Shutdown and closed. | 2015-04-07 23:37:06 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:37:06 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:37:06 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:37:06 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:37:06 Rithmic Trading | Port for executable: 51965 | 2015-04-07 23:37:08 Listening socket (876), port 51965 | Closed. | 2015-04-07 23:37:08 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-04-07 23:37:08 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51965 | 2015-04-07 23:37:10 Socket (17) | Connected. | 2015-04-07 23:37:10 Rithmic Trading | Connected to server. | 2015-04-07 23:37:10 Rithmic Trading | Sending logon request message. | 2015-04-07 23:37:10 Rithmic Trading | Starting the connection process to data and trading service. | 2015-04-07 23:37:10 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-04-07 23:37:10 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2015-04-07 23:37:10 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-04-07 23:37:11 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-04-07 23:37:11 Rithmic Trading | Server Name: DTC Bridge. | 2015-04-07 23:37:11 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-04-07 23:37:11 Rithmic Trading | Logon error from server | 2015-04-07 23:37:11 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:37:11 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:37:11 Socket (17) | Shutdown and closed. | 2015-04-07 23:37:11 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:37:11 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:37:11 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:37:13 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51965 | 2015-04-07 23:37:15 Socket (18) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:37:16 Socket (18) | Shutdown and closed. | 2015-04-07 23:37:16 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:37:16 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:37:16 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:37:16 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:37:16 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:37:18 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51965 | 2015-04-07 23:37:20 Socket (19) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:37:21 Socket (19) | Shutdown and closed. | 2015-04-07 23:37:21 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:37:21 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:37:21 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:37:21 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:37:21 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:37:23 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51965 | 2015-04-07 23:37:25 Socket (20) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:37:26 Socket (20) | Shutdown and closed. | 2015-04-07 23:37:26 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:37:26 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:37:26 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:37:26 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:37:26 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:37:28 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51965 | 2015-04-07 23:37:30 Socket (21) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:37:31 Socket (21) | Shutdown and closed. | 2015-04-07 23:37:31 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:37:31 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:37:31 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:37:31 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:37:31 Rithmic Trading | Port for executable: 51980 | 2015-04-07 23:37:33 Listening socket (868), port 51980 | Closed. | 2015-04-07 23:37:33 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-04-07 23:37:33 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51980 | 2015-04-07 23:37:35 Socket (22) | Connected. | 2015-04-07 23:37:35 Rithmic Trading | Connected to server. | 2015-04-07 23:37:35 Rithmic Trading | Sending logon request message. | 2015-04-07 23:37:35 Rithmic Trading | Starting the connection process to data and trading service. | 2015-04-07 23:37:35 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-04-07 23:37:35 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2015-04-07 23:37:35 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-04-07 23:37:37 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-04-07 23:37:37 Rithmic Trading | Server Name: DTC Bridge. | 2015-04-07 23:37:37 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-04-07 23:37:37 Rithmic Trading | Logon error from server | 2015-04-07 23:37:37 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:37:37 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:37:37 Socket (22) | Shutdown and closed. | 2015-04-07 23:37:37 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:37:37 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:37:37 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:37:39 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51980 | 2015-04-07 23:37:41 Socket (23) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:37:42 Socket (23) | Shutdown and closed. | 2015-04-07 23:37:42 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:37:42 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:37:42 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:37:42 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:37:42 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:37:44 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51980 | 2015-04-07 23:37:46 Socket (24) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:37:47 Socket (24) | Shutdown and closed. | 2015-04-07 23:37:47 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:37:47 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:37:47 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:37:47 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:37:47 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:37:49 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51980 | 2015-04-07 23:37:51 Socket (25) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:37:52 Socket (25) | Shutdown and closed. | 2015-04-07 23:37:52 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:37:52 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:37:52 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:37:52 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:37:52 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:37:54 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51980 | 2015-04-07 23:37:56 Socket (26) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:37:57 Socket (26) | Shutdown and closed. | 2015-04-07 23:37:57 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:37:57 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:37:57 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:37:57 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:37:57 Rithmic Trading | Port for executable: 51997 | 2015-04-07 23:37:59 Listening socket (952), port 51997 | Closed. | 2015-04-07 23:37:59 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-04-07 23:37:59 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51997 | 2015-04-07 23:38:01 Socket (27) | Connected. | 2015-04-07 23:38:01 Rithmic Trading | Connected to server. | 2015-04-07 23:38:01 Rithmic Trading | Sending logon request message. | 2015-04-07 23:38:01 Rithmic Trading | Starting the connection process to data and trading service. | 2015-04-07 23:38:01 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-04-07 23:38:01 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2015-04-07 23:38:01 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-04-07 23:38:02 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-04-07 23:38:02 Rithmic Trading | Server Name: DTC Bridge. | 2015-04-07 23:38:02 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-04-07 23:38:02 Rithmic Trading | Logon error from server | 2015-04-07 23:38:02 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:38:02 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:38:02 Socket (27) | Shutdown and closed. | 2015-04-07 23:38:02 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:38:02 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:38:02 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:38:04 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51997 | 2015-04-07 23:38:06 Socket (28) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:38:07 Socket (28) | Shutdown and closed. | 2015-04-07 23:38:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:38:07 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:38:07 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:38:07 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:38:07 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:38:09 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51997 | 2015-04-07 23:38:11 Socket (29) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:38:12 Socket (29) | Shutdown and closed. | 2015-04-07 23:38:12 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:38:12 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:38:12 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:38:12 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:38:12 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:38:14 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51997 | 2015-04-07 23:38:16 Socket (30) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:38:17 Socket (30) | Shutdown and closed. | 2015-04-07 23:38:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:38:17 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:38:17 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:38:17 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:38:17 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:38:19 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51997 | 2015-04-07 23:38:21 Socket (31) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:38:22 Socket (31) | Shutdown and closed. | 2015-04-07 23:38:22 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:38:22 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:38:22 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:38:23 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:38:23 The above has been sent to support. | 2015-04-07 23:39:38 * Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2015-04-07 23:39:39 Rithmic Trading | Port for executable: 52026 | 2015-04-07 23:40:40 Listening socket (940), port 52026 | Closed. | 2015-04-07 23:40:40 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-04-07 23:40:40 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52026 | 2015-04-07 23:40:42 Socket (32) | Connected. | 2015-04-07 23:40:42 Rithmic Trading | Connected to server. | 2015-04-07 23:40:42 Rithmic Trading | Sending logon request message. | 2015-04-07 23:40:42 Rithmic Trading | Starting the connection process to data and trading service. | 2015-04-07 23:40:42 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-04-07 23:40:42 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2015-04-07 23:40:42 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-04-07 23:40:43 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-04-07 23:40:43 Rithmic Trading | Server Name: DTC Bridge. | 2015-04-07 23:40:43 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-04-07 23:40:43 Rithmic Trading | Logon error from server | 2015-04-07 23:40:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:40:43 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:40:43 Socket (32) | Shutdown and closed. | 2015-04-07 23:40:43 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:40:43 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:40:43 File >> Disconnect selected. | 2015-04-07 23:42:18 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:42:18 Rithmic Trading | Port for executable: 52057 | 2015-04-07 23:47:31 Listening socket (1948), port 52057 | Closed. | 2015-04-07 23:47:31 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-04-07 23:47:31 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52057 | 2015-04-07 23:47:33 Socket (33) | Connected. | 2015-04-07 23:47:33 Rithmic Trading | Connected to server. | 2015-04-07 23:47:33 Rithmic Trading | Sending logon request message. | 2015-04-07 23:47:33 Rithmic Trading | Starting the connection process to data and trading service. | 2015-04-07 23:47:33 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-04-07 23:47:33 Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2015-04-07 23:47:33 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-04-07 23:47:35 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-04-07 23:47:35 Rithmic Trading | Server Name: DTC Bridge. | 2015-04-07 23:47:35 Rithmic Trading | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-04-07 23:47:35 Rithmic Trading | Logon error from server | 2015-04-07 23:47:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:47:35 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:47:35 Socket (33) | Shutdown and closed. | 2015-04-07 23:47:35 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:47:35 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:47:35 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:47:37 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52057 | 2015-04-07 23:47:39 Socket (34) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-04-07 23:47:40 Socket (34) | Shutdown and closed. | 2015-04-07 23:47:40 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-07 23:47:40 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-07 23:47:40 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:47:40 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-07 23:47:40 Rithmic Trading | Bridge process is still running. | 2015-04-07 23:47:42 File >> Disconnect selected. | 2015-04-07 23:47:43 Rithmic Trading | Disconnected from the server. | 2015-04-07 23:47:43 |
| [2015-04-08 02:05:09] |
| |
|
This is the relevant error message from Rithmic: Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-04-07 23:47:35 Refer to step number 17 here: http://www.sierrachart.com/index.php?page=doc/Rithmic.php#SetupInstructions Please be aware that you may not be able to connect to Rithmic because of this error. And we cannot help with that if your broker is not able to help you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: