Login Page - Create Account

Support Board


Date/Time: Thu, 02 Jan 2025 14:55:32 +0000



Post From: Login permission denied

[2015-04-08 02:05:09]
Sierra Chart Engineering - Posts: 104368
This is the relevant error message from Rithmic:

Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-04-07 23:47:35

Refer to step number 17 here:
http://www.sierrachart.com/index.php?page=doc/Rithmic.php#SetupInstructions

Please be aware that you may not be able to connect to Rithmic because of this error. And we cannot help with that if your broker is not able to help you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing