Support Board
Date/Time: Sun, 08 Sep 2024 00:10:14 +0000
SC MOBILE : why not ?
View Count: 3761
[2015-02-22 10:21:27] |
salsem - Posts: 43 |
Hello SC Support , One question, are you planning in the short term to launch a Sierra Chart Mobile? .. I think for those who live every day in the big stock market uncertainty a mobile platform that in case of technical problems allows to close or manage open positions. Thanks in advance |
[2015-09-28 21:11:00] |
User463662 - Posts: 50 |
I am curious about this topic as well. Looks like the question was never answered. I had this exact scenario play out today where I had Internet issues and was unable to close out of an 8 point winning trade. I had no other way of accessing my charts and ended up exiting at break even when things started working again. It would be great to have a way to close your position when technical difficulties occur.
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[2015-09-28 21:36:54] |
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The proper solution to this is to use a mobile wireless connection, 3G or 4G, and connect that to your internal network as a backup when your wired Internet service goes down.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-09-28 21:45:26] |
User463662 - Posts: 50 |
I have no idea how to do that.
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[2015-09-28 22:56:31] |
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You will need to contact your mobile provider about the options available to you. For general details refer to this: http://www.pcadvisor.co.uk/how-to/mobile-phone/how-use-your-smartphone-as-wi-fi-hotspot-ios-android-windows-phone-3441165/ Sierra Chart Support Date Time Of Last Edit: 2015-09-28 22:56:46
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[2015-09-28 23:54:22] |
Litz - Posts: 131 |
It would be nice to have a SC mobile app so one can trade off SC charts while sipping a coffee at Starbucks. The IB mobile app is decent but miles behind SC functionality. I guess its not in the cards in the new future.. Judging by the number of views, a lot of people are interested. Date Time Of Last Edit: 2015-09-28 23:55:38
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[2015-09-29 01:08:14] |
User463662 - Posts: 50 |
Totally agree. Is this in the works at all?
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[2015-09-29 01:08:45] |
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Mobile applications are not our area of expertise . With all of the continued development of Sierra Chart itself and backend server systems for Sierra Chart, it is not something which is planned. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-09-29 01:11:02] |
User463662 - Posts: 50 |
Also, I checked and I can't turn my phone into a hotspot. So is there no other solution for closing out a trade when you have technical difficulties? This is where a mobile app would really help.
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[2015-09-29 03:23:17] |
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You should be able to get a wireless modem from your mobile provider that uses a USB port and plugs directly into your computer and will give you Internet access.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-09-29 04:41:23] |
skoosht - Posts: 13 |
setup a computer (home, amazon EC2, etc..) remote desktop from your laptop, phone, etc. problem solved :) Here's a pic of Sierra Chart running through remote desktop on my iPhone6. it's not ideal, but it works great while out & about. Date Time Of Last Edit: 2015-09-29 04:50:59
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[2015-09-29 05:13:39] |
User463662 - Posts: 50 |
My mobile provider does not allow any tethering or hotspots. It's part of their contract. Skoosht, your solution doesn't solve my issue of exiting a trade if my internet goes down like it did today. There's not really a solution to that issue it would seem.
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[2015-09-29 05:23:12] |
skoosht - Posts: 13 |
User463662 if you are running your Sierra on a remote pc like Amazon EC2, you won't be at the whim of your internet going out. If your local internet goes down, switch to your phone and connect to the remote pc. Tethering or hotspot isn't required in this instance because you would be using your phones data connection directly. This really is the best way as you can get to this always on instance from anywhere in the world. Your ping times will always be the same since technically it's running from wherever your pc is hosted (Chicago, NYC) Or call your broker and have them flatten your positions. Date Time Of Last Edit: 2015-09-29 05:25:12
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[2015-09-29 05:25:09] |
User463662 - Posts: 50 |
Oh ok, thanks for the tip! I don't know what Amazon EC2 is. So I'll have to do a little research, but I really appreciate your help with this! Thank you!
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