Support Board
Date/Time: Sun, 22 Dec 2024 15:34:57 +0000
No stock data
View Count: 972
| [2015-01-25 18:42:29] |
| User11075 - Posts: 11 |
|
Hi I recently purchased sierra and i added the package for NYSE Nasdaq etc... but I do not see any symbols which data feed do i need to be connected to ? It says SC exchange Data nor enabled. also whenever I start up sierra it defaults to my previous version of CQG that was paid for through my broker amp futures. How can I login now without having that old info come up ? Thanks Date Time Of Last Edit: 2015-01-25 18:44:37
|
| [2015-01-26 17:20:50] |
| |
|
We see you have activated the Sierra Chart Exchange Data Feed on your account but you have not activated any exchanges. If you want US equities data, you need to activate the US equities exchange on this page: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges After activating the exchange, restart Sierra Chart. Log into Sierra Chart using your own account information following these instructions: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name You need to log into Sierra Chart using the Account Name and Password you are using on this support board. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-26 17:23:25
|
| [2015-01-26 18:28:41] |
| User11075 - Posts: 11 |
|
OK I have added the exchanges and paid for what seems like endless fees lol What data server do I connect to ? Also all I want is US equities can you check to make sure I am not subscribed to services that I dont need. Thank you
|
| [2015-01-26 19:20:52] |
| |
|
You did not have the US equities exchange activated but you did complete the agreements. We activated the US equities exchange on your account. Restart Sierra Chart. If you only intend to use Sierra Chart for US equities data then set Global Settings >> Data/Trade Service Settings >> Service to "SC Exchange Data". To open a chart select File >> Find Symbol. The stock symbols will not be listed and you can manually enter a symbol into the Selected Symbol box. Did you also want to use CQG? If so you can set the Service to CQG and also use the US equities data feed at the same time simply by opening charts for stock symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: