Support Board
Date/Time: Sun, 22 Dec 2024 06:09:05 +0000
Gap Coffee 5min charts
View Count: 942
| [2014-11-24 15:02:43] |
| User90927 - Posts: 38 |
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How do you prevent gaps in the coffee charts, when on Monday the market opens at 06.45 instead of 03.15. ? On the 5 Mins chart there is a huge gapbetween Friday close and the Monday open. |
| [2014-11-24 18:09:39] |
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If the price gap is correct according to the trading activity, then there is no way to prevent it. We do not see how we can help you with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-24 18:30:51] |
| User90927 - Posts: 38 |
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There is not a price gap, what I mean is there are no price bars from 3.15 to 6.45 and hence there is a big vacuum or just an empty space. I would like to see the bars joined together, instead of leaving an empty space. Will that be possible? |
| [2014-11-24 19:17:58] |
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Are you using the TransAct trading service with Sierra Chart? Provide an image of the chart, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-24 19:18:21
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| [2014-11-24 22:31:28] |
| User90927 - Posts: 38 |
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http://www.sierrachart.com/image.php?l=1416867967108.png Please observe the area where it is all empty. I would like there to be no gap, and for the bars to be joined from closing on Friday and opening on Monday |
| [2014-11-24 22:57:21] |
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Make sure you have Chart >> Chart Settings >> Advanced Settings >>Include Columns with No Data unchecked. If it is unchecked, then select Edit >>Delete All Data and Download. If you still see the problem, contact the particular service you are using Sierra Chart with. They are responsible for the data they provide to you. From what we can tell you are not using a Sierra Chart data service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-25 08:47:16
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| [2014-11-25 08:36:53] |
| User90927 - Posts: 38 |
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Thanks for your reply...The instructions you gave me has resolved the problem.
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