Login Page - Create Account

Support Board


Date/Time: Fri, 10 Jan 2025 17:27:30 +0000



Post From: New installation. cannot get IB data for two symbols

[2016-09-18 20:15:54]
Sierra Chart Engineering - Posts: 104368
Why are you so anxious for an answer from us on a Sunday and when we cannot help with this?

This is one of the messages:
HD Request # 18 | Message from IB: Historical Market Data Service error message:No data of type DayChart is available for the exchange 'IDEM' and the security type 'Futures' and '86400 S' and '30 secs'. IB Error Code: 162. Request ID: 86. | 2016-09-18 18:26:58

Take the problem to Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-09-18 20:16:23