Login Page - Create Account

Support Board


Date/Time: Thu, 19 Sep 2024 01:19:45 +0000



Post From: Data not updating correctly

[2013-07-30 13:29:48]
stevel - Posts: 19
Hi, I seem to be having a problem recently in that data isn't getting updated correctly.

I normally use the associated watch list to quickly scan charts but recently I've found that the data between the time's I've viewed a chart isn't being displayed. The only way I can get this data back is by selecting 'delete and download data' every time I view the chart.

Below is a screenshot, the problem in this instance is no data between 8.25 & 14.20
http://www.sierrachart.com/image.php?l=1375190186266.png

If I leave the chart open it updates fine.
I can't see any error messages or connection errors in the message log.
Data feed I'm using is SC Forex Data(FXCM)

This isn't a one off occurrence either, it seems to be happening every time I go back to view a chart.

Can you please assist?

Regards
Steve
Date Time Of Last Edit: 2013-07-30 13:33:37