Support Board
Date/Time: Fri, 10 Jan 2025 10:04:55 +0000
Post From: I cannot connect to the DATA FEED - GAIN / OEC
| [2016-08-25 07:41:41] |
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Could you provide us the current Message Log again to see if there has been any change. Based upon what we see here, the Gain Capital/OEC server is just not responding to the logon request: GainCapital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-08-24 15:57:57 GainCapital FIX Trading socket (16) | Connected. | 2016-08-24 15:57:57 GainCapital FIX Trading socket (16) | Starting TLS 1.2 connection. | 2016-08-24 15:57:57 GainCapital FIX Trading socket (16) | SSL connection established. | 2016-08-24 15:57:57 GainCapital FIX Trading: Sending the Logon message. | 2016-08-24 15:57:57 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |