Support Board
Date/Time: Fri, 10 Jan 2025 09:53:12 +0000
Post From: I cannot connect to the DATA FEED - GAIN / OEC
| [2016-08-24 14:00:11] |
| User678047 - Posts: 4 |
|
Hello, help me please... Software version: 1455 | 2016-08-24 15:57:51 Uses New Spreadsheets | 2016-08-24 15:57:51 Usage end date: 2016-09-16 | 2016-08-24 15:57:51 Enabled for: Advanced Features. | 2016-08-24 15:57:51 Enabled for: Sierra Chart Historical Data Service. | 2016-08-24 15:57:51 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-08-24 15:57:51 Current selected Data/Trading service: GAIN Capital/OEC | 2016-08-24 15:57:51 Chart Update Interval: 500 | 2016-08-24 15:57:51 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2016-08-24 15:57:51 2016-08-24 15:57:51 Local computer time | 2016-08-24 15:57:51 2016-08-24 13:57:51 Local computer time in UTC | 2016-08-24 15:57:51 2016-08-24 15:57:51 Local computer time in SC Time Zone | 2016-08-24 15:57:51 2016-08-24 13:54:39 Server time in UTC | 2016-08-24 15:57:51 Local computer UTC time and Server UTC time difference: 2 seconds. | 2016-08-24 15:57:51 Program path: C:\SierraChart\ | 2016-08-24 15:57:51 Data Files path: C:\SierraChart\Data\ | 2016-08-24 15:57:51 OS Version Number: 6.2 | 2016-08-24 15:57:51 Locale Setting: C | 2016-08-24 15:57:51 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-08-24 15:57:57 GainCapital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-08-24 15:57:57 GainCapital FIX Trading socket (16) | Connected. | 2016-08-24 15:57:57 GainCapital FIX Trading socket (16) | Starting TLS 1.2 connection. | 2016-08-24 15:57:57 GainCapital FIX Trading socket (16) | SSL connection established. | 2016-08-24 15:57:57 GainCapital FIX Trading: Sending the Logon message. | 2016-08-24 15:57:57 GainCapital FIX Trading: Sent heartbeat to server. | 2016-08-24 15:58:28 Service connection timed out. Will disconnect and retry. | 2016-08-24 15:58:57 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-08-24 15:58:57 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-08-24 15:58:57 GainCapital FIX Trading: DisconnectFIX called. | 2016-08-24 15:58:57 GainCapital FIX Trading: Sending a Logout message. | 2016-08-24 15:58:57 GAIN Capital/OEC | Disconnected. | 2016-08-24 15:58:57 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-08-24 15:58:57 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-08-24 15:59:00 GainCapital FIX Trading: Unable to connect. The last connection is still in the process of logging out. | 2016-08-24 15:59:00 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-08-24 15:59:00 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-08-24 15:59:00 GainCapital FIX Trading: DisconnectFIX called. | 2016-08-24 15:59:00 GAIN Capital/OEC | Disconnected. | 2016-08-24 15:59:00 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-08-24 15:59:00 GainCapital FIX Trading: Waiting for Logout response timed out. Closing the socket now. | 2016-08-24 15:59:01 * GainCapital FIX Trading socket (16) | SSL shutdown indicates not able to send 'close notify'. | 2016-08-24 15:59:01 GainCapital FIX Trading socket (16) | SSL has been shut down. | 2016-08-24 15:59:01 GainCapital FIX Trading socket (16) | SSL object has been freed. SSL state is now disconnected. | 2016-08-24 15:59:01 GainCapital FIX Trading socket (16) | Shutdown and closed. | 2016-08-24 15:59:01 GAIN Capital/OEC | Disconnected from the trading server. | 2016-08-24 15:59:01 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-08-24 15:59:03 GainCapital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-08-24 15:59:03 GainCapital FIX Trading socket (18) | Connected. | 2016-08-24 15:59:03 GainCapital FIX Trading socket (18) | Starting TLS 1.2 connection. | 2016-08-24 15:59:03 GainCapital FIX Trading socket (18) | SSL connection established. | 2016-08-24 15:59:03 GainCapital FIX Trading: Sending the Logon message. | 2016-08-24 15:59:04 |