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Date/Time: Wed, 27 Nov 2024 11:41:30 +0000



Post From: My position and trade data is blank, yet I am in a trade as I did not place a closing order

[2013-07-29 17:01:50]
Sierra Chart Engineering - Posts: 104368
We do not call for these kinds of issues. We only provide telephone support in special cases. It is also not normally provided to users of free accounts. We would go broke providing that level of service for free accounts.

So we are clear do you see your correct position displayed on Trade >> Trade Orders and Positions >> Positions tab?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-07-29 17:13:24