Support Board
Date/Time: Fri, 10 Jan 2025 09:27:34 +0000
Post From: Unable to connect to service
| [2016-08-21 20:31:46] |
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Your computer's clock is not set accurately. This is the relevant message: CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2016-08-21 12:27:15 * FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20160821-16:24:46.28058=FIXLogin Time Tag Accuracy Problem - Out of time window10=237 | 2016-08-21 12:27:15 * Refer to help topic 38: Https://www.sierrachart.com/index.php?l=helpdetails38.html You are also running an older version of Sierra Chart. Update to the new version with Help >> Download Current Version. This is important. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-21 20:32:20
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