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Date/Time: Thu, 09 Jan 2025 19:26:53 +0000



Post From: Russell 5min delayed! Can not trade

[2016-07-26 15:58:10]
Sierra Chart Engineering - Posts: 104368
Therefore, due to how the addresses are assigned, you were not getting to the other server. We need to think about how to solve that.

And we do apologize for this. This whole thing is extremely concerning. With the most recent change this simply should not have happened.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing