Support Board
Date/Time: Thu, 09 Jan 2025 18:59:30 +0000
Post From: Russell 5min delayed! Can not trade
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While this new Barchart Open Feed is a much improvement compared to the prior data feed, it is still a new data feed which could potentially encounter problems on either side until unexpected issues are worked out. We do not know the details of why this happened yet, but there is one design aspect of it which is concerning which can lead to this kind of problem and we need to find a way to better manage it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |