Support Board
Date/Time: Thu, 09 Jan 2025 08:29:48 +0000
Post From: Charts stop updating / Action Required message makes no sense
| [2016-07-18 16:57:40] |
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You had activated the two-week data feed trial which is now expired. Market Data Account: Failed to extend feature expiration date for Barchart account by 15 days. Insufficient balance to activate service. The Services Balance on your account (5.00 USD) is not enough to pay for the service (19 USD).
Go to this page and add credit to your balance and activate the real-time connection: https://www.sierrachart.com/usercp.php?page=ExchangeDataFeedFeatures You will also need to activate the exchange again. You will not have to pay for the exchange since it was previously activated for the month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-18 16:58:43
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