Support Board
Date/Time: Thu, 09 Jan 2025 08:48:02 +0000
Post From: Rithmic service occasionally disconnects
| [2016-07-15 18:27:21] |
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We just realized to check the version you are running. You are running a significantly older version of Sierra Chart. Rithmic provided new connection details which probably will resolve this problem. These are in the newer versions of Sierra Chart. You need to update Sierra Chart following these instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate You cannot continue to use version 1307 even if you have a dependency on Old Spreadsheets if you want to use Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-15 18:29:30
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