Support Board
Date/Time: Thu, 09 Jan 2025 09:06:50 +0000
Post From: Rithmic service occasionally disconnects
| [2016-07-15 18:25:43] |
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So the first step is to resolve the connectivity problem but if you continue to have a problem, here are the other supported trading services: https://www.sierrachart.com/index.php?page=doc/Data.php#Services The other ones that would be comparable to Rithmic would be CQG or CTS. Your broker should be able to help you with this. The basic problem is that it is very hard for us to support the Rithmic service because the connection is controlled by a black box external software program that we have no control over. So we apologize for initially not being completely helpful with this . Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-15 18:30:33
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