Support Board
Date/Time: Thu, 09 Jan 2025 08:59:55 +0000
Post From: Rithmic service occasionally disconnects
| [2016-07-15 18:09:38] |
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1. Rithmic Trading | Server Alert: Trading System Connection - Heartbeat has been quiet for 59.035 seconds. This indicates there is a connectivity problem to the Rithmic server from your computer. Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 If you can use a service other than Rithmic that would be better. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |