Login Page - Create Account

Support Board


Date/Time: Thu, 09 Jan 2025 09:12:53 +0000



Post From: Rithmic service occasionally disconnects

[2016-07-15 17:50:13]
User621878 - Posts: 13
After initial login, the Rithmic connection will occasionally drop out, then reconnect. Looking at the log I can see what may be 3 error messages.
1. Rithmic Trading | Server Alert: Trading System Connection - Heartbeat has been quiet for 59.035 seconds.
2. Service connection timed out. Will disconnect and retry.
3. Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it.
I am not sure if the problem is with Rithmic server or my computer. I did a "Send For Analysis" with my log. I would appreciate knowing if the problem was on my end or not. Thank You.