Support Board
Date/Time: Thu, 09 Jan 2025 08:58:46 +0000
Post From: No response to server ping request sent 29 seconds ago
[2016-07-15 17:33:42] |
Sierra Chart Engineering - Posts: 104368 |
Provide a copy of the Message Log following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then let CQG know about this. It looks as though there is a connectivity problem to the CQG server. There is nothing we can do about this ourselves. CQG may not be able to help with this either if this is a connectivity problem on your side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |