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Date/Time: Thu, 09 Jan 2025 08:50:16 +0000



Post From: "New Instance" issue and how to remove [R]?

[2016-07-14 09:43:22]
patrick - Posts: 30
Hi

I am using Rithmic.
Recently I use the "New Instance" instead of 2 simultaneous login to 2 Sierra Chart.

I dont know what I did wrongly. In the "DTC-Sub Instance", when I realise all the Symbol has this [R] next to them. When I tried to place a trade, I got this error message

"Rithmic Trading order update (Order reject). Info: Simulated Trade Account (Sim1) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 23319. Service Order ID: (none). Symbol: FGBL0916-EUREX | 2016-07-14 11:26:45 *
"

However, the Sub Instance is not in SIM.

In the Sub Instance, if I am to Open a new DOM from Find Symbol, all are working fine.

Could you tell me how to remove all the [R] in the charts?

When I install a new copy, and open these chartbooks, they keep opening up the Main Copy to access the data feed.

Sorry, I hope I am clear in my description of problem faced.