Support Board
Date/Time: Thu, 09 Jan 2025 08:50:16 +0000
Post From: "New Instance" issue and how to remove [R]?
[2016-07-14 09:43:22] |
patrick - Posts: 30 |
Hi I am using Rithmic. Recently I use the "New Instance" instead of 2 simultaneous login to 2 Sierra Chart. I dont know what I did wrongly. In the "DTC-Sub Instance", when I realise all the Symbol has this [R] next to them. When I tried to place a trade, I got this error message "Rithmic Trading order update (Order reject). Info: Simulated Trade Account (Sim1) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 23319. Service Order ID: (none). Symbol: FGBL0916-EUREX | 2016-07-14 11:26:45 * " However, the Sub Instance is not in SIM. In the Sub Instance, if I am to Open a new DOM from Find Symbol, all are working fine. Could you tell me how to remove all the [R] in the charts? When I install a new copy, and open these chartbooks, they keep opening up the Main Copy to access the data feed. Sorry, I hope I am clear in my description of problem faced. |