Support Board
Date/Time: Thu, 09 Jan 2025 13:59:51 +0000
Post From: Strange Chart/Order behaviour & Messages
| [2016-07-13 07:42:00] |
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1. Our response on this was not complete. We were just suggesting the possibility of using other services due to the problem. However, we do need to tell OEC about this. We need to get the FIX log. Follow the instructions here: Providing FIX Log to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |