Support Board
Date/Time: Wed, 08 Jan 2025 17:57:28 +0000
Post From: Closed and reopened the Dom - trade not showing anymore??
| [2016-07-05 11:15:13] |
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All of this is very unusual. We normally do not hear about such problems when using CQG. It could be that the CQG server is not providing the Trade Position data. But that would seem unlikely. We want you to update Sierra Chart to the latest "prerelease" following these instructions: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate We did find a problem where under some conditions which likely are unusual, the Position Data would not display on the Trade >> Trade Orders and Positions >> Positions tab. But it would display on charts. After that, if you do not see the Position Quantity reported, then refer to: https://www.sierrachart.com/index.php?page=doc/doc_TradeStatusWindows.html#IncorrectlyReportedTradePosition Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-05 11:15:55
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