Support Board
Date/Time: Tue, 07 Jan 2025 20:40:34 +0000
Post From: CQG Symbol mapping - F.US.EDAS12H20
| [2016-06-24 18:20:48] |
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We see what the problem is. Your CQG account is not authorized for historical price data: Time and sales data for instrument F.US.EDAL12 (corresponding to ID = 21) is not allowed. | 2016-06-24 08:53:54
Have your broker add that authorization to your account. When that is done reconnect, to the data feed: https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-06-24 18:24:09
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