Support Board

Date/Time: Fri, 20 Sep 2024 01:08:18 +0000

Post From: Problems with data

[2013-07-23 04:34:20] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
At the beginning of the Message Log we do see connection problems due to a problem with your Internet connection, but we see a successful connection after without any subsequent connection problems. The issue is clearly on your side with DNS meaning that a server name could not be resolved. If you are missing data in Intraday charts, refer to the instructions in help topic 7.1 here: https://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-07-23 04:34:32