Support Board
Date/Time: Tue, 07 Jan 2025 20:18:28 +0000
Post From: I stopped receiving data for XPTUSD and XPDUSD
| [2016-06-20 17:07:19] |
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Real-time data is no longer available for these symbols: XPTUSD and XPDUSD. However, historical data is. Follow the instructions here to update the Symbol Settings: http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings When that is done, select Edit >> Download Data for All Historical Charts. To get longer-term Intraday data requires that you use the Continuous Futures Contract feature: http://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html If there is any missing data, refer to: http://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading You will get a lot more than 6 months of Intraday data for those symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-06-20 17:08:36
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