Support Board
Date/Time: Fri, 10 Jan 2025 13:47:48 +0000
Post From: Mini Nikkei 225 - OSE
| [2016-06-10 04:27:56] |
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The proper way to send the Message Log is not through an Account Support Ticket. But to follow the procedure and either post it here or use the Send For Analysis button on the Message Log. We did look at the Message Log and you did receive data for the June and September contracts for this futures market as we would expect. There is not historical data previous to that. At some point in the future CQG will make more historical data available but it is not yet available. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |