Support Board
Date/Time: Mon, 06 Jan 2025 09:29:13 +0000
Post From: Some stocks not updating in realtime
| [2016-06-07 17:17:17] |
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We checked and the symbols are updating in real-time on the server. There must be an issue on your side relating to them. Follow the instructions here to clear the Message Log: https://www.sierrachart.com/index.php?page=doc/doc_MessageLog.html#Clearing Reconnect to the data feed: https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect And then provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Also refer to help topic 3.4: https://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.4 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |