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Date/Time: Mon, 06 Jan 2025 15:15:54 +0000



Post From: Unable to download tick data

[2016-06-07 01:39:22]
Sierra Chart Engineering - Posts: 104368
We determined this is due to a recent change which we are going to correct in the next release.

What you need to do now is enable Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds.

Once you do that you can go to the chart and re-download the data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-06-07 01:39:41