Support Board
Date/Time: Mon, 06 Jan 2025 14:36:04 +0000
Post From: Unable to download tick data
| [2016-06-06 23:14:00] |
| User179725 - Posts: 8 |
|
After a Full Reset nothing happens: Software version: 1424 | 2016-06-06 19:11:14 Uses New Spreadsheets | 2016-06-06 19:11:14 Usage end date: 2016-06-18 | 2016-06-06 19:11:14 Enabled for: Advanced Features. | 2016-06-06 19:11:14 Enabled for: Advanced Features 2. | 2016-06-06 19:11:14 Enabled for: Sierra Chart Historical Data Service. | 2016-06-06 19:11:14 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-06-06 19:11:14 Current selected Data/Trading service: SC Data - All Services | 2016-06-06 19:11:14 Chart Update Interval: 500 | 2016-06-06 19:11:14 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-06-06 19:11:14 2016-06-06 19:11:13 Local computer time | 2016-06-06 19:11:14 2016-06-06 23:11:13 Local computer time in UTC | 2016-06-06 19:11:14 2016-06-06 19:11:13 Local computer time in SC Time Zone | 2016-06-06 19:11:14 2016-06-06 21:47:43 Server time in UTC | 2016-06-06 19:11:14 Local computer UTC time and Server UTC time difference: 11 seconds. | 2016-06-06 19:11:14 Program path: C:\SierraChart\ | 2016-06-06 19:11:14 Data Files path: C:\SierraChart\Data\ | 2016-06-06 19:11:14 OS Version Number: 6.2 | 2016-06-06 19:11:14 Locale Setting: C | 2016-06-06 19:11:14 Requesting symbol settings for scdataallservices. Overwrite = on. | 2016-06-06 19:11:35 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-06-06 19:11:35 HTTPS connection to www.sierrachart.com:443 (49) | Connected. | 2016-06-06 19:11:35 HTTPS connection to www.sierrachart.com:443 (49) | Starting TLS 1.2 connection. | 2016-06-06 19:11:35 HTTPS connection to www.sierrachart.com:443 (49) | SSL connection established. | 2016-06-06 19:11:35 Symbol settings received. | 2016-06-06 19:11:39 Processed received symbol settings | 2016-06-06 19:11:39 It is recommended to reconnect to the data feed after processing symbol settings. Use 'File >> Disconnect' and 'File >> Connect to Data Feed' | 2016-06-06 19:11:39 HTTPS connection to www.sierrachart.com:443 (49) | SSL shutdown indicates not able to send 'close notify'. | 2016-06-06 19:11:41 HTTPS connection to www.sierrachart.com:443 (49) | SSL has been shut down. | 2016-06-06 19:11:41 HTTPS connection to www.sierrachart.com:443 (49) | SSL object has been freed. SSL state is now disconnected. | 2016-06-06 19:11:41 HTTPS connection to www.sierrachart.com:443 (49) | Shutdown and closed. | 2016-06-06 19:11:41 |