Support Board
Date/Time: Mon, 06 Jan 2025 14:34:55 +0000
Post From: Unable to download tick data
| [2016-06-06 22:49:55] |
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Clearly the Symbol Settings are missing for that symbol. When you perform a Full Reset of the symbol settings, the list of symbols will have cleared immediately and then they should have filled back in. Is that what you saw? Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |