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Date/Time: Mon, 06 Jan 2025 15:36:43 +0000



Post From: Unable to download tick data

[2016-06-06 20:20:54]
Sierra Chart Engineering - Posts: 104368
Perform a Full Reset of the Symbol Settings as explained here:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps


Historical tick by tick data is not provided for the cash index symbols like:

HD Request # 2 | Downloading Intraday chart data for $DOWT to the file $DOWT.scid
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing