Login Page - Create Account

Support Board


Date/Time: Sat, 04 Jan 2025 07:43:57 +0000



Post From: Sierra will re-download data from IB, even if it has it on file.

[2016-05-19 08:30:52]
Sierra Chart Engineering - Posts: 104368
We made a correction in the prior post. We are referring to the "Continuous Futures Contract" feature. Disable it for those charts. We are not going to help beyond this.


Unless the rollover rules are properly defined for those symbols, and unless there is a solid historical data system, we cannot help with these issues.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-05-19 08:31:02