Support Board
Date/Time: Sun, 29 Dec 2024 13:56:20 +0000
Post From: Attached take profit order remains active after stop is hit
| [2016-04-28 10:00:30] |
| |
|
Provide us the lines in the Trade Activity Log for the parent order and the Target and the Stop order. Here are instructions: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport You can also privately attach these as a file following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile So there is no misunderstanding on our side, tell us the internal order IDs of these orders. We only need to see one set of orders where you had a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |