Support Board
Date/Time: Sat, 28 Dec 2024 22:38:05 +0000
Post From: Can Not connect
| [2016-04-26 19:02:19] |
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This is the relevant message: CTS FIX: Received a Logout message. Text = Too many failed login attempts: Your username has been locked out. Please contact your firm administrator to reset the user | 2016-04-26 14:29:31 Contact your broker who will be able to help you with this. Also make sure you have properly followed the setup instructions here: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |