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Date/Time: Fri, 27 Dec 2024 16:26:06 +0000



Post From: Help..chart and AT stopped

[2016-04-08 19:36:29]
Sierra Chart Engineering - Posts: 104368
If the data feed resumes by reconnecting following the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect

Then this is a data feed problem and you will need to contact Transact support about this. This is something Sierra Chart does not have any control over.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing